About us
With a legacy spanning four generations, PAN GEMS is a name synonymous with trust, craftsmanship, and excellence in the jewellery industry. Our expertise lies in fine diamond jewellery, offering services that restore, transform, and create timeless pieces.
Jewellery is an Emotion
At PAN GEMS, we believe that jewellery is more than just an accessory—it carries stories, emotions, and value that last generations. Whether it’s repairing a cherished heirloom, crafting a custom design, or verifying the authenticity of your jewellery, our skilled artisans ensure precision and quality in every piece.
Personalized jewellery solutions
With years of experience and a deep understanding of diamonds and gemstones, we are dedicated to providing personalized jewellery solutions tailored to your needs. Our commitment to transparency, quality, and craftsmanship has earned us the trust of clients worldwide.
our services
Custom Jewellery Design & Manufacturing 💎
Creating unique jewellery from scratch or based on reference designs, including CAD-based custom creations.
Jewellery Repair & Restoration ✨
Fixing broken jewellery, polishing, re-plating (gold, rhodium), and restoring old pieces to their original beauty.
Jewellery Resizing & Alterations 🔄
Ring resizing, chain length adjustments, bracelet shortening, and modifying jewellery to ensure a perfect fit.
Diamond & Gemstone Replacement 💍
Replacing lost or damaged diamonds/gemstones with high-quality, precisely matched stones.
Re-planning & Restructuring Old Jewellery 🔨
Transforming old jewellery into new designs, resizing or reusing pieces to create something fresh and modern.
Why us?
Frequently Asked Questions
What types of jewellery can you repair?
We repair rings, necklaces, bracelets, earrings, and other fine jewellery in gold, silver, and diamond settings.
Do you offer custom jewellery design?
Yes! We create custom designs from scratch or based on reference images and customer ideas.
How long does it take to repair or customize jewellery?
Repair times vary based on complexity, usually taking 2-10 days. Custom designs may take 2-4 weeks.
Can all rings be resized?
Most rings can be resized up or down by 1.5 sizes. Some intricate designs or eternity bands may have limitations.
Can you shorten a bracelet or necklace?
Yes, we can adjust lengths to fit perfectly while maintaining the original design.
Can you replace lost or damaged diamonds/gemstones?
Yes, we match and replace diamonds and gemstones to ensure a seamless look.
Do you source certified diamonds and gemstones?
Yes, we provide high-quality, certified stones based on your requirements.
Can I reuse my old gold and diamonds to create new jewellery?
Absolutely! We specialize in transforming old pieces into new custom designs.
Do you offer jewellery polishing and plating?
Yes, we offer polishing and re-plating in yellow gold, white gold, and rose gold finishes.
How do I get a quote for a jewellery service?
Contact us via WhatsApp or our booking form with details of your jewellery, and we’ll provide an estimate.
Do you offer pick-up and delivery for jewellery services?
Depending on location, we may offer courier services for repairs and custom work.